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FAQ

Questions and Answers

The Stone Pine (Cirmolo) is a conifer with extraordinary therapeutic properties. Its characteristic sweet, not too strong scent, enhanced by its resin with balsamic power creates a magical ambience.

One of the most interesting aspects is undoubtedly the beneficial properties of this wood known since ancient times. The lingering scent of its wood can decrease heartbeats and promote relaxation, so it is a perfect ally for good rest.

It is also an excellent antibacterial. Studies conducted at the Austrian Joanneum Research Centre have scientifically proven that stone pine has a positive effect on stress reduction and the body’s ability to recover.

You can contact us directly via the website’s Live Chat messaging system from 9.00 a.m. to 5.00 p.m., by email at info@cirmy.eu and by phone at (+39) 0462 239610. We will be happy to answer any questions!

You can pay by credit and with debit card, Paypal and bank transfer. All payments are secure and certified by the respective partners.

For Italy, the shipping cost is 7 euro, above 30 euro of purchases you get free shipping. 

Do you want to cancel your order? You have 14 days to do so unless the products are perishable, unwrapped or customised, for which there is no statutory right of withdrawal.

Don’t worry, click here for the cancellation form.

Depending on the method of payment used, the time and method of reimbursement may differ. The refund will in any case be made within a maximum of 14 working days.
The product in stock is available within 24 to 72 hours.

Payment in instalments is made available through PayPal. 

Find out more on how it works!

Questions about Freedom
Of course, you can download it at this link: Manuale d’Uso

Freedom was designed to have low running costs.

Unlike the most common air purifiers on the market, with Freedom you DO NOT HAVE TO REPLACE THE FILTERS, their effectiveness is guaranteed for 3 years. We recommend washing the filters under tap water every 2-3 months. The dust pre-filter at the rear should be checked from time to time and replaced if necessary

Fredoom has the lowest consumption in its class. It has a power consumption of only 9W and is powered at 12V low voltage. This means that the cost of energy consumption will only be 0.60 euro using Freedom 10 hours a day for a week.

It is a chemical reaction that mimics the chlorophyll photosynthesis of trees in absorbing and transforming pollutants into harmless elements.

Its operation follows precisely one of the simplest processes in nature. Photocatalysis mimics the well-known chlorophyll photosynthesis in transforming substances considered harmful to humans.

The chemical process behind it is an oxidation initiated by the combined action of light (solar or artificial) and the photocatalyst.
Since in nature nothing is created and nothing is destroyed, the photocatalytic reaction also has residues resulting from its oxidising action. Generally, the compounds that result from the transformation of pollutants are: Mineral salts and limestone, produced in minute quantities (parts per billion), invisible and harmless. Pollutants and toxins are transformed, through photocatalysis, into sodium nitrates (NaNO3), sodium carbonates (Ca(NO3))2 and limestone (CaCo3), which are harmless and can be measured in ppb (parts per billion).

Freedom can filter about 125 m3/h, equivalent to a room of 40 m3.
Freedom is extremely quiet. It has a noise level of less than 40 dB(A) at a distance of one metre. In other words, between 20 and 35 decibels is attributed to the noise generated by rustling leaves or silence at night.
We had several tests carried out by independent laboratories that validated Freedom’s effectiveness in eliminating fine dust, bacteria, VOCs, NOx, odours, mould and yeasts in the air. As an example, after 180 minutes of use, it has been shown to reduce more than 80 per cent of particulate matter. Below is a graph of one of the tests carried out by independent laboratories.

HEPA filters trap most pollutants, bacteria and viruses, but do not destroy (kill) them. They remain trapped in the filter. For this reason, HEPA filters are to be considered special waste and as such cannot be disposed of in dry waste. Freedom’s filter system is based on PCO (Photocatalytic Oxidation) technology.

PCO technology was developed and used by NASA for the sanitisation of environments for aerospace missions, where one of the main requirements is the quality and healthiness of the air. The photochemical reaction that is generated allows pollutants, in particular bacteria, viruses and moulds, to be destroyed.

Width: 194 mm
Depth: 175 mm
Height: 313 mm
Net weight: 3 kg

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The following devices have wireless charging:

Apple: iPhone 14 Pro, 14 Pro Max, iPhone 14, 14 Plus, iPhone 13 Pro, 13 Pro Max, iPhone 13 and 13 mini, iPhone 12 Pro and 12 Pro Max, iPhone 12 and 12 mini, iPhone SE (seconda/terza generazione), iPhone 11, Pro, 11 Pro Max, iPhone 11, iPhone XR, iPhone Xs and Xs Max, iPhone X, iPhone 8 and 8 Plus

Samsung: Samsung Galaxy S22, S22+, S22 Ultra, Samsung Galaxy Z Fold 3, Z Fold 2 5G, Samsung Galaxy Z Flip, Flip 5G, Samsung Galaxy S21 5G, S21+ 5G, S21 Ultra 5G, S21 FE 5G, Samsung Galaxy Note 20 Ultra 5G, Samsung Galaxy S20 5G, S20 Ultra 5G, S20 FE 5GE, Samsung Galaxy Note 10, Note 10 Plus, Note 10 Plus 5G, Samsung Galaxy S10, S10 Plus, S10e, S10 5G, Samsung Galaxy Note 9, Samsung Galaxy S9, S9+

Google: Google Pixel 6, Pixel 6 Pro, Google Pixel 5, Google Pixel 4, Pixel 4 XL, Google Pixel 3, Pixel 3 XL

LG: LG Velvet, LG V60, LG G8, G8X, LG V50, LG V40, LG V35, LG G7, LG V30

OnePlus: 10 Pro 5G, 9 Pro 5G, 9 5G, 8 Pro

Xiaomi: 12, 12 Pro, 11, 11 Ultra, 11 Pro, 10, 10 Pro, 10S, 9, 9 Pro 5G, MIX3, Xiaomi Mi 10T Pro

Huawei: Mate 40 Pro, Mate 40 Pro+, Mate 40 RS, MatePad Pro, P40 Pro, P40 Pro+, Mate 30, Mate 30 RS, Mate 30 5G, Mate 30 Pro, Mate 30 Pro 5G, P30 Pro, Mate 20 Pro, Mate 20 RS

Motorola: Edge 30 Pro, Edge +, Droid Turbo 2, Droid Turbo

Nokia: XR20, TA-1087, 8 Sirocco

Sony: Xperia 1 III, 1 II, XZ3, XZ2, XZ2 Premium, D6708, WCR14, B6P10

ZTE: ZTE A2020N2 Pro, Axon 10 Pro, 9 Pro, ZTE T85/T85

Benefits of Swiss pine

benefici del cirmolo

The Swiss stone pine (Swiss stone pine) is a conifer with extraordinary therapeutic properties. Its characteristic sweet scent, not too strong, enhanced by its balsamic resin creates a magical environment.

One of the most interesting aspects is undoubtedly the one linked to the beneficial properties of this wood known since the most remote times. The persistent scent of its wood can decrease heartbeat and promote relaxation, therefore it is a perfect ally for a good rest.

It is also an excellent antibacterial.

Studies conducted at the Austrian research center Joanneum Research have scientifically demonstrated that Swiss pine has a positive effect on stress reduction and the body’s ability to recover.

A new way to pay.

3 interest-free installments. Divide the cost of your purchase into 3 interest-free installments, which will be charged to your card every 30 days.

At checkout

Select the PayPal option to pay in 3 interest-free installments and enter your card details. If you don't have a PayPal account, the process is as easy as paying with any card.

When the order is shipped

After we have received the order's shipping confirmation from the merchant, we will make the first charge on your card. Once your payment is processed, we will send you a notification.

Every 30 days

The rest of the charges on your card will occur automatically every 30 days, until the full amount is extinguished. We will inform you before any payment.

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